Equipment arrives damaged on the truck
Do not sign a clean delivery receipt for visibly damaged equipment. Stop, photograph the damage before it leaves the truck or pallet, tell the foreman, and note the damage on the delivery paperwork as directed.
Watch out Do not sign a clean receipt, unwrap/install the equipment, or let the delivery leave before the foreman knows about visible damage. Check Keep the equipment and packaging in the as-found condition. Take wide photos of the truck/pallet and close photos of the dent, broken crate, wet packaging, missing parts, or label. Call/text the foreman before signing anything. If directed to sign, note the visible damage on the receipt/BOL before signing. Hold the equipment from install until the foreman/PM decides the next move. Steps Keep the equipment and packaging in the as-found condition. Take wide photos of the truck/pallet and close photos of the dent, broken crate, wet packaging, missing parts, or label. Call/text the foreman before signing anything. If directed to sign, note the visible damage on the receipt/BOL before signing. Hold the equipment from install until the foreman/PM decides the next move. Say this to your foreman This equipment arrived damaged at . Do you want me to note it on the delivery ticket and hold the unit before anyone signs?
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