Apprentice answerWhy are thin hanger straps slicing into round duct
2nd YearRound, Spiral & Flat Oval DuctCheck first
Narrow sharp straps can damage round duct skin. Replace them with approved heavier/wider support or saddles that spread the load.
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Plain-English answer
If a strap acts like a knife edge under a round pipe, the support is damaging the material it is supposed to carry.
Check strap gauge/width, duct size, insulation, vibration, and pressure class. Recovery may be heavy-gauge banding, lined saddle, split ring, trapeze cradle, or other approved support.